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How will a lead chatbot work for an ecommerce website?
Let’s assume that you run an online fashion business, selling apparel and accessories from your website. At any given time of the year, you’re probably running a seasonal sale, clearing some of your stock at discounted prices, and launching new items for your customers to check out. When a potential customer is coming to your website, you have no idea what he is interested in, and as such, which of your offers or products will get his attention. You’re basically counting on her having the time and the patience to explore your site, or on getting lucky in that your latest promotion or product launch catches her eye. If you create a chatbot for your website, you can dramatically improve your chances of turning him into a quality sales lead to complete the sale with your sales team.
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